Senior Support Engineer -OMS

Summary: A Senior OMS Developer spends most of their time designing & implementing as per requirements by the product team in support of IBM Sterling Order Management

Duties & Responsibilities:

• Has a long-term vision in terms of business value to the customer, has the ability to understand and drive the problems that must be solved for the final goal to be realized

• Superior understanding of concepts and tools, able how to apply them, recommends and drives concepts and tools, including;

• Serve as IBM Sterling Omni channel and OMS subject matter expert working with the various business owner to architect the 'best-fit' customer use cases across multiple enterprise channels

• Expert in Java, XML, JSON, Rest APIs, and web services

• Designs and/or develops the asynchronous and synchronous integration process

• Understanding of microservices & exposing them to various platforms securely

• TDD (Test Driven Development), Unit Testing

• Agile – Scrum or Kanban development methodology

• Experience in mentoring junior developers

• Creating/maintaining documentation for architecture

• Owns functional area/feature(s) development/implementation, design, solution, arch., etc.

• Able to take on the most complex tasks and problem-solving efforts • Deep understanding across business domains, thinks in terms of the whole business

• Has system and business domain oversight

• Alerts the solution architect of potential design issues and elevates blocker issues up for resolution

• Does code reviews of any customization and ensures completion of use cases by the development team.

• Maintains the master configuration data, and CDT process and manages the UCD deployment.

• Expertise in IBM OMS build and deployment process

• Conducts software and hardware requirements reviews, preliminary and critical design reviews, and software acceptance reviews

• Ensures objectives are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness

Key distinction of job level: Works independently, provides guidance, people seek answers

Type of supervision received: Will operate with minimal instruction

Minimum qualifications: (knowledge, skills, abilities; normally acquired through # years of experience and/or education)

Bachelor of Computer Science or similar 4 - 7 years of experience in IBM Sterling OMS development

Analytical skills - understanding of application/implementation

Full understanding of concepts and tools, able to apply them

Ability to express written & verbal thoughts to others in the technical field

Experience allows them to understand and contribute to the immediate outcome

Place of work