Digital Lead

The Digital Lead is the key and strategic interface between IT and the Business. The primary responsibility is to understand the key business drivers & needs, provide proactive support and add IT value in the alignment and delivery of the business strategy, objectives through integrated solutions. This pivotal role aims to accelerate the understanding of business processes and IT resources that support these services and processes. This understanding will deliver business benefits, improve business agility & service, reduce risk and ensure regulatory compliance so that costs are reduced. ACCOUNTABILITIES ▪ Own the Digital roadmap for the SBU and ensure governance on the same ▪ Provide integrated solution delivery to the business unit senior management team. o Translating business unit plans into specific IT requirements and programmes/projects. o Initiate programmes to deliver Digital projects o Monitor projects to ensure they deliver business improvement and are aligned with SBU & organizational objectives ▪ Perform primary (including extensive market visits) and secondary research (industry reports) to understand market dynamics, consumer behaviour, user maturity levels & latest trends in the industry ▪ Bring in best practices from industry and help analysing the same for business to implement and benefit further ▪ Work in partnership with the business units as a member of the management team, to fully understand the key business drivers, processes and needs of current challenges as well as future strategic initiatives and objectives o Actively participate with the senior management team in the leadership and organization of the Business Unit o Interpreting business unit plans to develop with IT, supporting strategies for expansion o Ensure all IT projects are designed and delivered in line with business requirements and priorities o Liaise closely with the IT Leadership Team to align IT to business process ▪ Initiate and support business case development for prioritized opportunities (with Revenue / Cost Impact and Potential IRR) ▪ Co-create solutions along with business, IT teams (infra, SAP and Digital) and vendors for the opportunities, challenges, improvements that have been identified and prioritized ▪ Review solution architecture from a scalability, flexibility, sustainability standpoint ▪ Ensure business outcomes are realized ▪ Take responsibility for implementation programmes or system upgrade initiatives and ensure they are delivered within schedule, cost and quality to business units ▪ Work in partnership with business to drive key change programmes to improve system process to make them simpler, cheaper and better. ▪ Collaborate with IT and the business, utilizing business intelligence and analysis to integrate technology differentiators into the business and Programme planning cycle. o Acquiring a full understanding of the business areas and processes being supported by IT ▪ Fully participate in wider business projects with Digital focus. o Provide the IT contribution to projects, identifying interdependencies and synergies which have a technology impact, and influencing the decisions made. o Strive for continuous improvement ▪ Bring business understanding to IT policy development and provide a conduit for testing draft policies within the business. MEASURES SKILLS Functional Skills: ▪ Ability to build personal credibility by demonstrating the organization’s values, building trust with partners in the organization and proactively contributing to organizational success ▪ Experience of acting as a change agent, working proactively to make organizational change happen. ▪ Proven, project/Programme management skills and experience in governance ▪ Knowledge of the spectrum of possible IT interventions and experience of delivering improved business results. ▪ Experience of getting to know and understand the business and to identify how IT can best contribute to its success. ▪ Strong customer focus and proven ability to build productive relationships at all levels of the organization. ▪ Awareness of indu

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