IT Application Support

Roles and Responsibilities

  • Create User ID’s / Modify / Activate & Deactivate as per the user requests and processes laid down by the organization.

  • Control on day to day transactions in the system & system Audit

  • Regular tracking of all types of service requests and managing the deliveries of the same.

  • Having in depth knowledge of Home Loans/ Mortgage loans and accounting entries based on the transactions.

  • Handling Vendor Relationship is must.

  • GL Reconciliation, Payment Reconciliation, Receipts reconciliation preferable.

  • Monitoring the transactions and the reports on day to day basis.

  • Identifying the root cause of the issue reported and provide solution

  • Measures to be taken to avoid repetitive issues

  • End User support to ensure the adherence of TAT as per the SLA

  • Publish MIS of tickets and System Downtime to Reporting Manager & HOD

  • Master updation in the system as per the requirement of the management / Product / Policyteam

  • UAT for any every new functionality (Product/Module/Change/Enhancement)

  • Being Responsible for lending software or any other software of the organization

  • Co-ordination with vendor to get the deliverable as per schedule for any activity that may beassigned

  • Control on day to day transactions in the system & system Audit.

  • Regular tracking of all types of service requests and managing the deliveries of the same.

  • Month-end support

Education and Work Experience Requirements:

  • Minimum Graduate, SQL Certification

  •  2-5 years’ experience

  • For AM 6 years and above/project experience

  • For Manager 8 years and above/project experience

Place of work

Antal International
Gurgaon, India
app.general.countries.Gurgaon, India

Employer profile

In 1993, a visionary in London set out to create a better way to connect talented individuals with job opportunities. Fast forward 30 years, and that vision has grown into a worldwide network of over 800 consultants spanning 32 countries. As one of the top recruitment companies, we specialize in IT, Accountancy, Sales and Marketing, Engineering, and more, offering game-changing recruitment consultancy and talent acquisition services to companies of all sizes. Join us on this journey of growth! With our personalized approach to the hiring process, we aim to make finding the right job a positive and stress-free experience for you as a candidate. We understand that job searching can be overwhelming, so we offer our expertise every step of the way to help you navigate the process with ease. Our goal is to empower you to achieve your career aspirations and land the perfect job! At our core, we believe that our success is directly tied to the success of the candidates we work with!



Job ID: 8435005 / Ref: 286784b368ff42e13af61ba44ea158cf

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Antal International

Employees
201-500
Industry
Other industries
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