Telemarketing

Job Title: Telemarketer
Location: Philadelphia, PA
Job Type: Full-Time
Working Hours: 9:00 AM to 5:00 PM (Monday through Friday)
Department: Sales/Customer Service
Reports to: Sales Manager

Company Overview:

At All American Home Care LLC, we are dedicated to providing compassionate, quality care to those in need. Our team is driven by a shared commitment to enhancing the lives of individuals in our care. As part of our team, you’ll have the opportunity to make a difference in the community while working in a supportive and rewarding environment. We offer amazing benefits to ensure the well-being and satisfaction of our employees.

Job Overview:

We are seeking an enthusiastic and goal-oriented Telemarketer to join our dynamic team. As a Telemarketer at All American Home Care LLC, you will be responsible for reaching out to prospective clients, explaining our home care services, and generating leads for our care coordinators. You will play a crucial role in expanding our client base and helping families access the care they need.

Key Responsibilities:

• Make outbound calls to potential clients and families to introduce and promote our home care services.
• Provide detailed information on the services offered by All American Home Care LLC and answer any inquiries.
• Identify and qualify leads, scheduling follow-up appointments for care coordinators when needed.
• Achieve daily, weekly, and monthly call and sales targets.
• Maintain accurate records of all calls and interactions in the company’s CRM system.
• Follow up with leads to convert them into clients.
• Stay informed about our service offerings, policies, and procedures to effectively communicate with clients.
• Report call progress, leads generated, and client feedback to the Sales Manager.

Qualifications:

• High school diploma or equivalent (some college education preferred).
• Previous experience in telemarketing, customer service, or sales is a plus.
• Exceptional verbal communication skills and a clear speaking voice.
• Strong interpersonal skills with the ability to build rapport over the phone.
• Self-motivated with the ability to work independently and meet sales targets.
• Basic computer literacy and familiarity with CRM software is beneficial.
• Ability to work in a fast-paced and results-driven environment.

Skills and Competencies:

• Communication: Strong ability to communicate effectively and professionally with clients.
• Sales Acumen: Experience with sales or marketing is preferred but not required; willingness to learn and grow is key.
• Customer Focused: Ability to understand client needs and tailor service recommendations accordingly.
• Resilience: Comfortable handling objections and staying positive after rejections.
• Time Management: Ability to prioritize calls and manage time effectively.

Benefits:

• Comprehensive Health Benefits: Medical, dental, and vision coverage.
• Paid Time Off: Generous PTO to ensure work-life balance.
• 401(k) Plan: With company match to help you plan for the future.
• Career Development Opportunities: We invest in our employees through ongoing training and career growth support.
• Supportive Work Environment: Be part of a caring, collaborative team dedicated to improving lives.

All American Home Care LLC is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and look forward to welcoming a new team member who is passionate about making a positive impact on the lives of others.

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